Careers

Welcome to the Digbd Shop careers portal. We are a fast-growing digital retail platform focused on quality, speed, and real trust. Founded in 2025 by Ehatasamul Alom, a U.S. university graduate, Digbd Shop was created to bridge the gap between users and authentic digital solutions. We deliver verified software tools, global digital subscriptions, and high-performance online services.

Our core office is located at 19 Pike St, New York, NY 10002, United States, but our vision is global. We built our company on four simple core values: absolute authenticity, instant automated delivery, full transparency, and 24/7 technical support. To keep delivering on those promises, we are always looking for smart, honest, and hardworking people to join our team.

If you are passionate about modern technology, e-commerce growth, software solutions, and customer success, Digbd Shop is the right place for you to build a meaningful career.

Our Mission and Company Culture

At Digbd Shop, we believe that modern digital tools should be accessible, safe, and easy to use for everyone. Many online buyers face fake software keys, slow delivery, or poor customer support. We exist to fix those exact problems. Every digital product and service listed on our platform meets strict U.S. quality standards.

Working at Digbd Shop means working in an open, respectful, and results-driven environment. We do not believe in unnecessary bureaucracy or micromanagement. Instead, we give our team members the independence, tools, and clear goals they need to succeed.

Key Elements of Our Workplace Culture

Customer First Mindset: Every action we take aims to improve speed, security, and satisfaction for our buyers.
Continuous Learning: The digital retail space changes quickly. We support continuous learning, new certifications, and skill growth for all team members.
Clear Communication: We value honest feedback, clear instructions, and transparent business operations across all departments.
Flexibility and Ownership: Whether you work from our New York office or remotely, we trust you to take ownership of your tasks and manage your time responsibly.

Why Work With Digbd Shop?

Joining Digbd Shop means becoming part of an ambitious brand that puts quality first. We value our team members as our greatest strength and provide an environment where your work directly impacts company growth.

Here are some of the main benefits you enjoy when you work with us:

1. Competitive Compensation

We offer fair, competitive salary packages that reflect your expertise, skills, and hard work. We review performance regularly to reward dedication and top-tier output.

2. Flexible Work Environment

We offer both on-site roles at our New York office and full remote work options for select positions. We focus on results and output rather than strict hours at a desk.

3. Professional Growth and Mentorship

Work directly under experienced digital business leaders. Our founder, Ehatasamul Alom, brings U.S. education and modern digital commerce experience to guide company operations. You will learn modern e-commerce systems, technical SEO methods, digital product delivery frameworks, and global customer support strategies.

4. Work-Life Balance

We believe that rested employees are productive employees. We respect your time off and maintain clear boundaries between working hours and personal time.

Department Workplaces at Digbd Shop

We operate across several key functional departments. Each department plays a critical role in keeping our platform fast, secure, and customer-focused.

Technical & Platform Development

Our technical team manages website stability, automated delivery systems, secure checkout gateways, and database management. They ensure that every customer receives their digital license key or service setup instantly after payment.

Customer Support & Technical Success

Our customer support team operates 24/7. They help customers with setup instructions, key activations, order status checks, and troubleshooting. This department is the heart of our brand reputation.

Digital Marketing & Technical SEO

Our marketing specialists handle SEO strategy, technical content creation, keyword research, conversion rate optimization, and brand outreach. They ensure that Digbd Shop ranks high on search engines while providing accurate, readable information to visitors.

Quality Assurance & Product Verification

Before any software key, subscription pass, or digital tool is offered on Digbd Shop, this team tests and verifies its authenticity. They uphold our strict U.S.-grade quality standards.

Current Job Openings

We regularly update our open positions. Explore our key career paths below to see where your skills fit best.

1. Technical Customer Support Specialist

Location: Remote / Hybrid
Department: Customer Success
Employment Type: Full-Time / Shift-Based

Key Responsibilities:

Respond to customer inquiries via live chat, email, and phone (+1 438-798-5646).
Help buyers activate software licenses, set up subscriptions, and resolve basic technical errors.
Maintain an average response time of under 10 minutes during your shift.
Record customer feedback and report recurring technical issues to the development team.

Requirements:

Clear written and spoken English communication skills.
Basic understanding of software tools, digital license management, and common computer OS settings.
Strong problem-solving ability and a patient, helpful attitude toward customers.

2. E-Commerce Content Writer & SEO Specialist

Location: Remote
Department: Digital Marketing
Employment Type: Full-Time

Key Responsibilities:

Write high-readability product descriptions, software installation guides, and blog articles.
Ensure all written content follows high EEAT principles and achieves high reading ease scores.
Perform keyword research, optimize meta tags, and improve site structure for search engines.
Update existing product pages to keep specifications and instructions accurate.

Requirements:

Proven experience writing for digital retail, tech, or software websites.
Deep knowledge of search engine optimization techniques and readability guidelines.
Ability to explain complex technical products in simple, easy-to-read English.

3. Digital Product Sourcing & QA Lead

Location: On-Site (New York, NY) / Remote
Department: Product Operations
Employment Type: Full-Time

Key Responsibilities:

Test and verify all incoming digital products, subscription credentials, and software keys.
Work with trusted U.S. vendors and service partners to expand our catalog safely.
Monitor automated delivery systems to prevent key delivery failures.
Maintain complete compliance with digital rights, licensing rules, and consumer protection laws.

Requirements:

Minimum 2 years of experience in e-commerce product management or digital product operations.
High attention to detail and zero tolerance for invalid or poor-quality items.
Strong understanding of digital product licensing standards.

How to Apply

We keep our application process simple, fast, and transparent. Follow these steps to apply for any open role at Digbd Shop:

Step 1: Prepare Your Application

Update your resume or CV. Ensure it clearly highlights your practical skills, past work experience, and any relevant achievements in tech, retail, or customer service.

Step 2: Write a Brief Cover Message

Tell us why you want to work at Digbd Shop. Explain how your skills match our brand values of authenticity, speed, and clear communication.

Step 3: Submit Your Application

Send your resume and cover message directly to our official HR email address:

Official HR Email: info@digbd.shop
Email Subject Line Format: [Job Title] - [Your Full Name] (Example: Technical Customer Support Specialist – John Doe)

Our Selection Process

We treat applicants with the same speed and respect that we offer our customers. Here is what happens after you submit your application:

Application Review: Our hiring team reviews your resume and cover message within 3 to 5 business days.
Initial Screening Call: Qualified candidates are invited to a 20-minute phone or video chat to discuss experience and expectations.
Skill Assessment: Depending on the role, you may complete a practical task, such as a sample support response or a short writing exercise.
Final Interview: You will meet with a department head or our founder, Ehatasamul Alom, to review work details and fit.
Job Offer: Successful candidates receive a formal written offer outlining salary, benefits, start date, and workplace expectations.

Internship and Mentorship Programs

Are you a recent graduate or university student looking to start your career in tech and digital commerce? Digbd Shop offers structured internship programs designed to build real skills.

Our interns do not do repetitive, empty tasks. You will work alongside experienced professionals on active projects. You will gain hands-on experience in web management, SEO strategies, automated checkout flows, and global customer support operations.

To apply for an internship, email info@digbd.shop with the subject line Internship Application - [Your Specialization].

Equal Opportunity Employer Statement

Digbd Shop is an Equal Opportunity Employer. We value diversity and treat all applicants and team members with respect.

We do not discriminate based on race, color, religion, sex, national origin, age, disability, status, or any other legally protected status. All hiring decisions are based strictly on merit, professional qualifications, job requirements, and business needs.